What happens after I click the "Send to Collections" button?

Once you click the “Send” button, that customer account will be sent to our Collections Partner, C2C Resources.

C2C Resources’ debt recovery professionals will review the information you’ve provided on the debtor account and start the debt recovery process. The first step will be in contacting your debtor and understand the reasons for not paying.

Should C2C Resources have any questions about the debtor account, they will automatically get in touch with you.

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