How do my customers make online payments?

Once you have set up your bank account to receive payments via Funding Gates, your customers will see the option to "Pay" from any invoice reminder that has been sent to them from Funding Gates.

 

Clicking "Pay" will take your customers to the Funding Gates Payment Portal where they can sign-in or create an account.  The first time your customer uses Funding Gates, they will need to verify their bank account. This process can take up to 24 hours. 

      

 

Your customers will be able to view their outstanding invoices and choose which invoices they would like to pay. 

   

 

It takes 3-5 business days for ACH payments to post to your FG Receivables Manager account and your bank account. An email notification will be sent out to your Admin email to notify you of the payment. Make sure to check your Payments Overview for the payment status and record payments received in your accounting package.

 

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