Your FG Receivables Manager syncs automatically with your accounting package. However, you can manually update your FG Receivables Manager to see changes to immediately reflect changes to your accounting package. How you do this depends on which accounting package you’re using.
Initiating Syncs with QuickBooks Online and Xero
To manually initiate a sync, login to the FG Receivables Manager and click the sync icon on the top navigation bar. Your sync may take between 5 and 20 minutes depending on the size of your accounting package.
It may take a few a few minutes but once the button stops spinning, your FG Receivables Manager will be updated. If no changes have been made or there is a discrepancy between your accounting package and the FG Receivables Manager, reach out to firstname.lastname@example.org.
Initiating Syncs with QuickBooks Desktop
To manually initiate a sync with QuickBooks Desktop, open the QuickBooks Web Connector program. Tick the box next to the FG Receivables Manager application. Then the click 'Update Selected' box at the top of the QuickBooks Web Connector window.